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Laurentian Bank Financial Group - Governance and Social Responsibility

Governance and
Social Responsibility

Laurentian Bank Financial Group is recognized within the Canadian banking industry as a pioneer in corporate governance. Notably, it was the first in 1987 to separate the functions of chairman of the Board of Directors from those of President and Chief Executive Officer. Moreover, its policies and corporate governance rules meet the highest standards of the Canadian banking and financial industry. All of the members of the Board of Directors, apart from the President and Chief Executive Officer, are independent and unaffiliated with management.

Governance
  • Board of Directors
    Michael T. Boychuk, FCPA, FCA

    Corporate Director

    Has served on the Board of Directors since August 2013

    Chair of the Board


    Sonia Baxendale

    Corporate Director

    Has served on the Board of Directors since August 2016

    Chair of the Governance and Compliance Committee and member of the Audit Committee


    Andrea Bolger

    Corporate Director

    Has served on the Board of Directors since August 2019

    Chair of the Risk Management Committee and member of the Human Resources Committee


    Johanne Brunet

    Corporate Director

    Has served on the Board of Directors since February 2024


    Laurent Desmangles

    Corporate Director

    Has served on the Board of Directors since April 11, 2023

    Member of the Risk Management Committee and member of the Governance and Compliance Committee


    Suzanne Gouin

    Corporate Director

    Has served on the Board of Directors since April 2021

    Member of the Risk Management Committee and member of the Human Resources Committee


    Jamey Hubbs

    Corporate Director

    Has served on the Board of Directors since February 2024


    David Mowat

    Corporate Director

    Has served on the Board of Directors since August 2019

    Chair of the Human Resources Committee and member of the Audit Committee


    Éric Provost

    President and Chief Executive Officer

    Has served on the Board of Directors since October 2023


    Paul Stinis

    Corporate Director

    Has served on the Board of Directors since February 2024


    Nicholas Zelenczuk

    Corporate Director

    Has served on the Board of Directors since May 2020

    Chair of the Audit Committee and member of the Risk Management Committee


  • Committees of the Board
    Audit Committee

    Mandate of the Audit Committee (PDF | 27 Ko)

    Members of the Audit Committee
    Nicholas Zelenczuk – Chair
    Johanne Brunet
    Laurent Desmangles
    David Mowat
    Paul Stinis

    Risk Management Committee

    Mandate of the Risk Management Committee (PDF | 27 Ko )

    Members of the Risk Management Committee
    Andrea Bolger – Chair
    Sonia Baxendale
    Laurent Desmangles
    Suzanne Gouin
    Jamey Hubbs

    Human Resources Committee

    Mandate of the Human Resources Committee (PDF | 27 Ko )

    Members of the Human Resources Committee
    David Mowat – Chair
    Andrea Bolger
    Jamey Hubbs
    Paul Stinis

    Members of the Governance and Compliance Committee
    Sonia Baxendale – Chair
    Johanne Brunet
    Suzanne Gouin
    Nicholas Zelenczuk

     

  • Executive Committee
    ÉRIC PROVOST

    President and Chief Executive Officer

    Éric Provost has been at Laurentian Bank for over a decade. Most recently, he served as Group Head of Personal and Commercial Banking.

    He has a proven track record of delivering world class customer service. Under his leadership, two of the Bank’s Commercial Banking specialties have achieved a “world-class” Net Promoter Score (NPS) rating, and another is ranked “excellent.” This is a direct result of the Commercial Banking team’s close proximity to their customers and their unparalleled proactive approach; they put customers at the centre of all organizational decisions and ensure they have the right expertise, products, and solutions to offer best-in-class service for their customers.

    With over 25 years of experience in the financial sector, Éric has a proven track record of successful acquisitions (CIT’s Canadian Equipment Financing and Northpoint Commercial Finance, thereby establishing a solid end-to-end equipment financing platforming Canada and the US), profitable growth and reaching excellence in customer service.

    Prior to joining Laurentian Bank in 2012, Éric spent 12 years at a leading commercial lender where he held various senior management positions including Chief Marketing Officer, Vice President – Commercial, Manufacturing sector for Eastern Canada, as well as Vice President, Commercial Excellence.

    Aside from his professional activities, Éric is actively involved in his community and devoted to the well-being of young people. In that regard, he is an active member of the Fondation Tel-Jeunes since 2014. Éric holds Bachelor’s and Master’s degrees in Applied Finance from Université du Québec à Montréal. He is also accredited as a Chartered Financial Analyst (CFA).

     


    SÉBASTIEN BÉLAIR

    Executive Vice President, Chief Operating Officer

    As the Bank’s Chief Operating Officer, Sébastien Bélair is the leader of operations, product development and digital development initiatives. His mandate is to reinforce centricity, proximity and accountability to our customers, for a better end-to-end experience, from product development to service delivery.

    Over his 30-year career in banking, Mr. Bélair served in a number of senior leadership roles, including as SVP, Human Resources Strategy and Efficiency at a leading Canadian financial institution. He has developed an in-depth knowledge of several sectors of activity, having worked in retail banking, call centres, operations, relationship management and transformation.  He has a proven track record of driving results, finding innovative solutions and promoting diversity in the workplace.

    Mr. Bélair holds a Bachelor of Commerce in Administration from HEC Montréal and an Executive Master of Business Administration from Queen’s University.


    BENOIT BERTRAND

    Chief Information Officer

    Benoit was appointed as Laurentian Bank’s Chief Information Officer (CIO) in February 2024. In this role, he is responsible for leading the Bank’s technology strategy and supporting its digital transformation journey, while ensuring the delivery of innovative, secure and reliable technology solutions to support the Bank’s current and future business vision and ambitions.  He oversees cyber security, enterprise applications, network & infrastructure, data analytics & AI, and is responsible for managing the Bank’s technology partners.

    Benoit is a recognized digital transformation leader with a comprehensive career spanning over 30 years in a number of different sectors including manufacturing, financial services, health & life sciences, and telecommunications. He most recently served as Global Vice President Digital and Innovations, and Canada Regional CIO at one of Canada’s largest food manufacturers. He is known for his pragmatic and innovative approach to program and project management, with technical expertise spanning IT programs & project management, enterprise solution architecture, data architecture, and systems integration.

    Benoit holds a Bachelor’s degree in engineering from the Université de Sherbrooke.


    BINDU CUDJOE

    Executive Vice President, Chief Legal Officer and Corporate Secretary

    Bindu Cudjoe is Executive Vice President, Chief Legal Officer and Corporate Secretary for Laurentian Bank of Canada leading, managing, and overseeing the Bank’s legal, regulatory and compliance functions as well as matters related to corporate governance and reputational risks.

    Before joining Laurentian Bank, Ms. Cudjoe held the position of Senior Vice President, General Counsel & Corporate Secretary at Canadian Western Bank (CWB). Previously, Ms. Cudjoe worked in increasingly senior positions at BMO Financial Group and practised law at both Borden Ladner Gervais and McMillan LLP, where she served as partner.

    Bindu Cudjoe holds a Bachelor of Laws (LLB) from the University of Toronto and a Bachelor of Commerce from the University of Calgary.


    MARIE-CHRISTINE CUSTEAU

    Chief Strategy and Transformation Officer

    Marie-Christine Custeau is the Bank’s Chief Strategy and Transformation Officer. Her role includes overseeing the development, implementation, and evolution of the Bank’s strategic plan, aligning sector plans, managing the transformation roadmap, prioritizing organizational initiatives and facilitating the value creation for customers.

    With a career spanning over 17 years in the financial sector, including more than a decade in various management positions at Laurentian Bank, Marie-Christine has in-depth expertise in various aspects of the business, including sales effectiveness, business process improvement, change management, marketing, and communications. She is recognized for her ability to exercise cross-functional leadership.

    A graduate of the Université de Sherbrooke with Bachelor’s and Master’s degrees in finance, Marie-Christine is also a Chartered Professional Accountant (CPA). Her qualifications, combined with extensive experience in the banking sector, give her a holistic understanding of the complex issues facing the banking sector.


    YVAN DESCHAMPS

    Executive Vice President, Chief Financial Officer

    Yvan Deschamps is Executive Vice President, Chief Financial Officer. In this capacity, he is responsible for activities related to finance, accounting, treasury, taxation, investor relations and corporate development.

    Mr. Deschamps joined the Bank in 2016 as Vice President, Corporate Development where he was responsible for evaluating M&A projects as part of the Bank’s strategic plan as well as overseeing investor relations. He then served as Senior Vice President, Finance, Accounting and Corporate Development gradually on-boarding additional responsibilities as part of a transition to his current role. Yvan’s 25+ year career spans the banking and financial sectors; media and telecommunications industries; pension funds and private equity; and aerospace and defense industries. He is recognized for his business acumen, negotiating skills and leadership in managing multi-disciplinary teams.

    Mr. Deschamps holds a Bachelor of Business Administration and an M.Sc. Finance from the University of Sherbrooke. He is also a Certified Professional Accountant (CPA).


    THIERRY LANGEVIN

    Executive Vice President, Commercial Banking

    Since October 2023, Thierry Langevin is Executive Vice-President, Commercial Banking. He leads this sector by providing comprehensive financial solutions and expertise to businesses in areas such as real estate financing, commercial banking, and equipment and inventory financing. He is involved in various sectors in Canada and the United States, including transportation, construction, technology, office equipment, manufacturing, business aviation and recreational products.

    Mr. Langevin has over 20 years’ experience in the banking sector, joining Laurentian Bank in 2013 as Vice President, Commercial Banking. His appointment had as its main objective the creation and development of the Equipment Finance division, which came into being in 2014. Under his leadership, the Bank acquired CIT Canada in 2016, a major step that led to the creation of LBC Capital.

    Mr. Langevin holds a bachelor’s degree in finance from the Université de Sherbrooke.


    WILLIAM MASON

    Executive Vice President, Chief Risk Officer

    William Mason is Executive Vice President, Chief Risk Officer for the Group and is responsible for risk management, credit management and legal affairs.

    Prior to joining the Group, Mr. Mason held the position of Managing Director, Bank Supervision with the Office of the Superintendent of Financial Institutions (OSFI). He has also spent more than 30 years with financial institutions in various senior management roles including asset liability management, risk management, treasury and capital markets.


    MACHA POHU

    Chief Human Resources Officer

    Macha Pohu serves as Laurentian Bank’s Chief Human Resources Officer. She is recognized for her ability to build high-performing and engaged teams, as well as for her leadership style which promotes integrity, teamwork, and innovation.

    In her current role, Macha supports the Bank’s strategic objectives by ensuring that the talent strategies and organizational culture are aligned with the Bank’s ambitions for growth, transformation, and delivering excellent customer experience.

    Macha has over 25 years experience in the financial sector, during which she has held management positions in distribution, information technology, and human resources. She holds an MBA in Financial Services from UQAM and a Bachelor’s degree in Psychology from the Université du Québec à Trois-Rivières. She also holds ITIL certifications and is a certified human resources professional (CHRP).


  • Policies and Other Related Documents
ESG Report
Donation

Laurentian Bank Financial Group has always been actively involved in local communities by way of its donations to non-profit organizations. We participate in socioeconomic life by offering the financial products and services needed by individuals and businesses, as well as by thinking globally and acting locally as a socially responsible corporate citizen.

DONATION PROGRAM

We are committed to corporate responsibility via the donations it makes to a diverse range of organizations active in the communities in which we operate. More specifically, we support initiatives that can generate significant benefits for local communities.

HOW TO SUBMIT A REQUEST FOR A DONATION

Given the large number of requests received daily, only organizations whose requests have been accepted will be contacted.

We encourage you to consult the list of ineligible requests before submitting yours.

Please fill out the request form and submit by e-mail to:
Donation@lbcfg.ca